Goals & Interests

Goals & Interests

Pain Points and Concerns

Pain Points and Concerns

Devices

Devices

Technology Competency

Technology Competency

Amitdas Gupta

60 , Manager

New Delhi , India

JP Jain

70, Middle school Teacher

Delhi, India

Staying connected with family and friends

Entertainment, mails, online shopping, social media

Using technology to perform basic needs and improving life through technology.Making payments online

Using spirtual applications, check status of bill payments and phone recharges.

Expermenting exploring new sectors of tech.

Staying connected with family and friends.As they stay far away

Entertainment and Expermenting to learn new technology to become independent and self reliant

Clicking photos and making memories to remember

Using spirtual applications, check status of bill payments and phone recharges


Alot of time was taken to investigate the case.No status updates on investigations.(3-4 months).

A long process to report a cybercrime.

Difficult to remember basic flow and steps in a application registeration.As is loosing his memory due to age

Problem in reading small text in some applications and operating between multiple screens

Asking others for help.

Difficult to remember basic flow and steps in a application registeration.

Problem in identifing the colours as loosing his vision.

Face problem in picking up the phone due to health care issues.

Problem in reading small text in some applications and operating between multiple screens

UX Case study

Cyberthreat Intelligence sharing, Prevention & reporting Application

The spread of the Coronavirus (COVID-19) across the country has forced lots of people to shift to online spaces as they are not allowed to move out of their houses. The fear of spread of COVID resulted in mass quarantine of hundred of millions of citizens across the globe. This gave an opportunity to the dark elements i.e. the cybercrime elements of the society to take advantage of people who have recently moved online to perform basic tasks. To be socially active like for entertainment, shopping etc they had to use the internet as a technology.To protect them and give knowledge about internet age was necessary for safe usage of the technology.

To understand and know the problem initial interview was taken with the Police departement and experts.Which gave insights to the current situation, challenges faced.

User interviews were taken to validate data and understand more key challenges. I took 15 interviews who would be representative of target demographics.

Archetypes were created from 4 types of people, one with advanced technological skills and knowledge, one with medium knowledge, one without knowledge and one with the knowledge and skill faced cybercrime. Here there are the once who have limited tech knowledge and have faced cybercrime.

The aim here was to create a mobile app that allows you to consume, share and act on threat intelligence. It enables you to rapidly research the latest security threats, consult with experts and Increase your knowledge giving you courses and news all on single application. Even warn you for future vulnerabilities in cybercrime industry.

Entire UX Process

UI design for Android

There are a few stakeholders identified, such as the Offender;Target (Victim); Technology; Social Settings & Law & Jurisdictions.


Middle-aged to senior citizens (age group 55-60+)


Technologically weak and who could bring them easy financial gain

Million Internet

Users In India

Largest Internet

Base after China

Increase in internet

users by the year 2022

Cybercrime cases reported everyday

Total cases reported this year due to onset of corona virus

Cost of Data breach

this year

3 Months

Figma

Adobe Illustrator

Miro

My Role

Stakeholders

Target Audience

Data & Statistics

Stakeholder Interviews

User Interviews

User Personas

Empathy map

Key Findings

Key Findings

Duration

Tools

Research

Information Architecture

Wireframing

560

6,96,938

136

2nd

60%

2mn

Increase in cybercrime cases in the last 3 months a lot of people reported crime in banking, UPI frauds

Difficulty in identification of application on playstore or applestore which is the original application.

Less training facilities, so cant handle complex technology which takes along duration to solve cases

Easily trust people related to their financial and banking needs.Shares OTP with people very easily without hesitation at some times.

Less man power can’t handle all the cases at one time so a lot of cases are pending

Random Advertisement popups when operate on browser and some applications.Difficult to identify if its part of the website or different whole together.

Invesment by goverment in this sector is less and money is there in those sectors that help general public that is hospitals etc

Problem in reading small text in some applications.which contain important data related to banking.

Technology is out dated, equipments are not in a good state.

Long and tiring process to report Cybercrime.No status updates on the FIR and investigation going on,Takes alot of time to investigate(3-4 months)

People who do cybercrime are mostly youth, dropouts and they harm people who are not so tech proficient.They want to earn money at a faster rate.

Dislike tech products with new features and complex navigation.Takes time to learn and remember

Problem in identifing the colours as loosing his vision.

Want to stay connected with family and friends.As they stay far away and become independent to perform basic needs improving life

Final Screens

Goals & Interests

Goals & Interests

Pain Points and Concerns

Pain Points and Concerns

Devices

Devices

Technology Competency

Technology Competency

Amitdas Gupta

60 , Manager

New Delhi , India

JP Jain

70, Middle school Teacher

Delhi, India

Staying connected with family and friends

Entertainment, mails, online shopping, social media

Using technology to perform basic needs and improving life through technology.Making payments online

Using spirtual applications, check status of bill payments and phone recharges.

Expermenting exploring new sectors of tech.

Staying connected with family and friends.As they stay far away

Entertainment and Expermenting to learn new technology to become independent and self reliant

Clicking photos and making memories to remember

Using spirtual applications, check status of bill payments and phone recharges


Alot of time was taken to investigate the case.No status updates on investigations.(3-4 months).

A long process to report a cybercrime.

Difficult to remember basic flow and steps in a application registeration.As is loosing his memory due to age

Problem in reading small text in some applications and operating between multiple screens

Asking others for help.

Difficult to remember basic flow and steps in a application registeration.

Problem in identifing the colours as loosing his vision.

Face problem in picking up the phone due to health care issues.

Problem in reading small text in some applications and operating between multiple screens

The spread of the Coronavirus (COVID-19) across the country has forced lots of people to shift to online spaces as they are not allowed to move out of their houses. The fear of spread of COVID resulted in mass quarantine of hundred of millions of citizens across the globe. This gave an opportunity to the dark elements i.e. the cybercrime elements of the society to take advantage of people who have recently moved online to perform basic tasks. To be socially active like for entertainment, shopping etc they had to use the internet as a technology.To protect them and give knowledge about internet age was necessary for safe usage of the technology.

UX Case study

Cyberthreat Intelligence sharing, Prevention & Reporting Application

To understand and know the problem initial interview was taken with the Police departement and experts.Which gave insights to the current situation, challenges faced.

User interviews were taken to validate data and understand more key challenges. I took 15 interviews who would be representative of target demographics.

Archetypes were created from 4 types of people, one with advanced technological skills and knowledge, one with medium knowledge, one without knowledge and one with the knowledge and skill faced cybercrime. Here there are the once who have limited tech knowledge and have faced cybercrime.

The aim here was to create a mobile app that allows you to consume, share and act on threat intelligence. It enables you to rapidly research the latest security threats, consult with experts and Increase your knowledge giving you courses and news all on single application. Even warn you for future vulnerabilities in cybercrime industry.

Entire UX Process

UI design for Android

There are a few stakeholders identified, such as the Offender;Target (Victim); Technology; Social Settings & Law & Jurisdictions.


Middle-aged to senior citizens (age group 55-60+)


Technologically weak and who could bring them easy financial gain

Million Internet

Users In India

Largest Internet

Base after China

Increase in internet

users by the year 2022

Cybercrime cases reported everyday

Total cases reported this year due to onset of corona virus

Cost of Data breach

this year

3 Months

Figma

Adobe Illustrator

Miro

My Role

Stakeholders

Target Audience

Data & Statistics

Stakeholder Interviews

User Interviews

User Personas

Empathy map

Key Findings

Key Findings

Duration

Tools

Research

Information Architecture

Wireframing

560

6,96,938

136

2nd

60%

2mn

Increase in cybercrime cases in the last 3 months a lot of people reported crime in banking, UPI frauds

Difficulty in identification of application on playstore or applestore which is the original application.

Less training facilities, so cant handle complex technology which takes along duration to solve cases

Easily trust people related to their financial and banking needs.Shares OTP with people very easily without hesitation at some times.

Less man power can’t handle all the cases at one time so a lot of cases are pending

Random Advertisement popups when operate on browser and some applications.Difficult to identify if its part of the website or different whole together.

Invesment by goverment in this sector is less and money is there in those sectors that help general public that is hospitals etc

Problem in reading small text in some applications.which contain important data related to banking.

Technology is out dated, equipments are not in a good state.

Long and tiring process to report Cybercrime.No status updates on the FIR and investigation going on,Takes alot of time to investigate(3-4 months)

People who do cybercrime are mostly youth, dropouts and they harm people who are not so tech proficient.They want to earn money at a faster rate.

Dislike tech products with new features and complex navigation.Takes time to learn and remember

Problem in identifing the colours as loosing his vision.

Want to stay connected with family and friends.As they stay far away and become independent to perform basic needs improving life

Rakshit Arya

7772 8903 ****

Aadhaar number

9958156125

Contact number

About

Language

Your Reports

Accessibility

Sign Out

Delete My Account

People Also Watched

Keywords/Tutorial

Training Videos

Input the right details to set up your account the right way.

Required

All Courses

Completed

Next

Already have an account? Sign In

Phone no.

Aadhaar No.

CREATE AN ACCOUNT

Input the right details to set up your account the right way.

Final Screens

Hello, Rakshit

B'luru Police advises caution after busting online extortion gang

Bengaluru Police's Cybercrime Division, after busting a gang of fraudsters, has urged people to be cautious while dealing with any stranger on social media."Such fraudsters send requests to men on social media pretending to be a woman. Later, they urge men to...share private/intimate photos and videos.......

The Indian Express

News

Complaints

Tutorial

Search by application name/URL

CBI court in Bengaluru convicts man in 19-year-old bank fraud

A CBI court in Bengaluru sentenced Shyam M Ganglani to five years of imprisonment and fined him 34 lakh in a bank fraud case that was registered in 2002. Ganglani was reportedly involved in creating forged applications and causing a loss of about *1.34 crore to Canara Bank....

The Indian Express

App tracking helps keep us 'free of charge': Facebook, Instagram to iOS users

Facebook and Instagram's iOS apps are showing notices telling users the information it collects from other apps and websites can help keep their services "free of charge." Facebook called the notices "educational screens" that tell how data is used for personalised ads....

The Hindustan Times

New Delhi

Hello, Rakshit

News

Complaints

Tutorial

Search by application name/URL

New Delhi

Created on May 07, 2021

ICICI Bank Loan Fraud/Fake signatures

Created on Apr 28, 2021

Fake URL Scam-Providing COVID resources

Created on May 05, 2021

Zomato Clone my

acount

Created on May 04, 2021

WhatsApp Pink Auto-Reply Worm

Created on Apr 27, 2021

Fake URL Scam-Providing COVID resources

Created on Apr 25, 2021

Fake URL Scam-Providing COVID resources

100 Complaints

All Complaints

Risk Factor

JAN

FEB

MAR

APR

MAY

JUN

High

WhatsApp Pink Auto-Reply Worm

Refference

Earlier this year, Delhi Police has identified a worm spreading via WhatsApp messages on Android devices. NIC has discovered a new variant of this malware increasing its target applications.

https://www.welivesecurity.com/2021/04/20/whatsapp-pink-watch-out-fake-update/

Delhi Police Threat Report

Created on May 04, 2021

Whatsapp

worm

Android

Safety Tips

Ensure anti-virus software and associated files are up to date.


Keep applications and operating systems running at the current released patch level.


Exercise caution with attachments and links in messages.

Complaints

Jackpot Phishing Scam By Air India

Credit Card Scam On

Reliance Store

Please select the complaint for which you seek support

Review and Verifiacation

By Police

Complaint Registered

Complaints

Jackpot Phishing Scam By Air India

Review and Verifiacation

By Police

News

Namaste, I am Vani ! I am a virtual asistant here to assist you and guide you through your course of action.

What can I help you with ?

Complaints

Tutorials

Please note that we do not share The details you share here For your safety, please do not share these details with anyone over any medium.

VANI

Aadhaar card Number

Sign In

Enter last four digits of your aadhaar card number and click on “sign in”

Don’t have an account? Register

Aadhar Card Number

7772 - 8903 -

Safe Youtube app usage

Objective

People Also Watched

Required

Safe browsing

Safe public wifi usage

Safe debit/

credit card

usage

Safe from

identity theft

The objective of this module is to give an overview of various important security and privacy settings of YouTube which will ensure the overall safety of your YouTube account. Settings like disabling comments on videos and content filtering

Goals & Interests

Goals & Interests

Pain Points and Concerns

Pain Points and Concerns

Devices

Devices

Technology Competency

Technology Competency

Amitdas Gupta

60 , Manager

New Delhi , India

JP Jain

70, Middle school Teacher

Delhi, India

Staying connected with family and friends

Entertainment, mails, online shopping, social media

Using technology to perform basic needs and improving life through technology.Making payments online

Using spirtual applications, check status of bill payments and phone recharges.

Expermenting exploring new sectors of tech.

Staying connected with family and friends.As they stay far away

Entertainment and Expermenting to learn new technology to become independent and self reliant

Clicking photos and making memories to remember

Using spirtual applications, check status of bill payments and phone recharges


Alot of time was taken to investigate the case.No status updates on investigations.(3-4 months).

A long process to report a cybercrime.

Difficult to remember basic flow and steps in a application registeration.As is loosing his memory due to age

Problem in reading small text in some applications and operating between multiple screens

Asking others for help.

Difficult to remember basic flow and steps in a application registeration.

Problem in identifing the colours as loosing his vision.

Face problem in picking up the phone due to health care issues.

Problem in reading small text in some applications and operating between multiple screens

The spread of the Coronavirus (COVID-19) across the country has forced lots of people to shift to online spaces as they are not allowed to move out of their houses. The fear of spread of COVID resulted in mass quarantine of hundred of millions of citizens across the globe. This gave an opportunity to the dark elements i.e. the cybercrime elements of the society to take advantage of people who have recently moved online to perform basic tasks. To be socially active like for entertainment, shopping etc they had to use the internet as a technology.To protect them and give knowledge about internet age was necessary for safe usage of the technology.

UX Case study

Cyberthreat Intelligence sharing, Prevention & Reporting Application

To understand and know the problem initial interview was taken with the Police departement and experts.Which gave insights to the current situation, challenges faced.

User interviews were taken to validate data and understand more key challenges. I took 15 interviews who would be representative of target demographics.

Archetypes were created from 4 types of people, one with advanced technological skills and knowledge, one with medium knowledge, one without knowledge and one with the knowledge and skill faced cybercrime. Here there are the once who have limited tech knowledge and have faced cybercrime.

The aim here was to create a mobile app that allows you to consume, share and act on threat intelligence. It enables you to rapidly research the latest security threats, consult with experts and Increase your knowledge giving you courses and news all on single application. Even warn you for future vulnerabilities in cybercrime industry.

Entire UX Process

UI design for Android

There are a few stakeholders identified, such as the Offender;Target (Victim); Technology; Social Settings & Law & Jurisdictions.


Middle-aged to senior citizens (age group 55-60+)


Technologically weak and who could bring them easy financial gain

Million Internet

Users In India

Largest Internet

Base after China

Increase in internet

users by the year 2022

Cybercrime cases reported everyday

Total cases reported this year due to onset of corona virus

Cost of Data breach

this year

3 Months

Figma

Adobe Illustrator

Miro

My Role

Stakeholders

Target Audience

Data & Statistics

Stakeholder Interviews

User Interviews

User Personas

Empathy map

Key Findings

Key Findings

Duration

Tools

Research

Information Architecture

Wireframing

560

6,96,938

136

2nd

60%

2mn

Increase in cybercrime cases in the last 3 months a lot of people reported crime in banking, UPI frauds

Difficulty in identification of application on playstore or applestore which is the original application.

Less training facilities, so cant handle complex technology which takes along duration to solve cases

Easily trust people related to their financial and banking needs.Shares OTP with people very easily without hesitation at some times.

Less man power can’t handle all the cases at one time so a lot of cases are pending

Random Advertisement popups when operate on browser and some applications.Difficult to identify if its part of the website or different whole together.

Invesment by goverment in this sector is less and money is there in those sectors that help general public that is hospitals etc

Problem in reading small text in some applications.which contain important data related to banking.

Technology is out dated, equipments are not in a good state.

Long and tiring process to report Cybercrime.No status updates on the FIR and investigation going on,Takes alot of time to investigate(3-4 months)

People who do cybercrime are mostly youth, dropouts and they harm people who are not so tech proficient.They want to earn money at a faster rate.

Dislike tech products with new features and complex navigation.Takes time to learn and remember

Problem in identifing the colours as loosing his vision.

Want to stay connected with family and friends.As they stay far away and become independent to perform basic needs improving life

Rakshit Arya

7772 8903 ****

Aadhaar number

9958156125

Contact number

About

Language

Your Reports

Accessibility

Sign Out

Delete My Account

People Also Watched

Keywords/Tutorial

Training Videos

Input the right details to set up your account the right way.

Required

All Courses

Completed

Next

Already have an account? Sign In

Phone no.

Aadhaar No.

CREATE AN ACCOUNT

Input the right details to set up your account the right way.

Final Screens

Hello, Rakshit

B'luru Police advises caution after busting online extortion gang

Bengaluru Police's Cybercrime Division, after busting a gang of fraudsters, has urged people to be cautious while dealing with any stranger on social media."Such fraudsters send requests to men on social media pretending to be a woman. Later, they urge men to...share private/intimate photos and videos.......

The Indian Express

News

Complaints

Tutorial

Search by application name/URL

CBI court in Bengaluru convicts man in 19-year-old bank fraud

A CBI court in Bengaluru sentenced Shyam M Ganglani to five years of imprisonment and fined him 34 lakh in a bank fraud case that was registered in 2002. Ganglani was reportedly involved in creating forged applications and causing a loss of about *1.34 crore to Canara Bank....

The Indian Express

App tracking helps keep us 'free of charge': Facebook, Instagram to iOS users

Facebook and Instagram's iOS apps are showing notices telling users the information it collects from other apps and websites can help keep their services "free of charge." Facebook called the notices "educational screens" that tell how data is used for personalised ads....

The Hindustan Times

New Delhi

Hello, Rakshit

News

Complaints

Tutorial

Search by application name/URL

New Delhi

Created on May 07, 2021

ICICI Bank Loan Fraud/Fake signatures

Created on Apr 28, 2021

Fake URL Scam-Providing COVID resources

Created on May 05, 2021

Zomato Clone my

acount

Created on May 04, 2021

WhatsApp Pink Auto-Reply Worm

Created on Apr 27, 2021

Fake URL Scam-Providing COVID resources

Created on Apr 25, 2021

Fake URL Scam-Providing COVID resources

100 Complaints

All Complaints

Risk Factor

JAN

FEB

MAR

APR

MAY

JUN

High

WhatsApp Pink Auto-Reply Worm

Refference

Earlier this year, Delhi Police has identified a worm spreading via WhatsApp messages on Android devices. NIC has discovered a new variant of this malware increasing its target applications.

https://www.welivesecurity.com/2021/04/20/whatsapp-pink-watch-out-fake-update/

Delhi Police Threat Report

Created on May 04, 2021

Whatsapp

worm

Android

Safety Tips

Ensure anti-virus software and associated files are up to date.


Keep applications and operating systems running at the current released patch level.


Exercise caution with attachments and links in messages.

Complaints

Jackpot Phishing Scam By Air India

Credit Card Scam On

Reliance Store

Please select the complaint for which you seek support

Review and Verifiacation

By Police

Complaint Registered

Complaints

Jackpot Phishing Scam By Air India

Review and Verifiacation

By Police

News

Namaste, I am Vani ! I am a virtual asistant here to assist you and guide you through your course of action.

What can I help you with ?

Complaints

Tutorials

Please note that we do not share The details you share here For your safety, please do not share these details with anyone over any medium.

VANI

Aadhaar card Number

Sign In

Enter last four digits of your aadhaar card number and click on “sign in”

Don’t have an account? Register

Aadhar Card Number

7772 - 8903 -

Safe Youtube app usage

Objective

People Also Watched

Required

Safe browsing

Safe public wifi usage

Safe debit/

credit card

usage

Safe from

identity theft

The objective of this module is to give an overview of various important security and privacy settings of YouTube which will ensure the overall safety of your YouTube account. Settings like disabling comments on videos and content filtering

Projects

Designed intuitive experiences that balance user needs and business goals across multiple industries.

Designed intuitive experiences that balance user needs and business goals across industries.